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Sametime Classic Installation for iPads
Fri, Feb 10th 2012  92
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Choose Capable People
Fri, Feb 10th 2012 57
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"Cloud Cover" was the original "Air Cover"
Fri, Feb 3rd 2012 107
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Hardened Hearts
Tue, Jan 31st 2012 120
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God's Marketing Plan
Fri, Jan 20th 2012 180
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Thoughts on the IBMConnect Conference
Fri, Jan 20th 2012 167
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On Becoming and Training Troubleshooters
Wed, Jan 18th 2012 144
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Uploading Files to Quickr from a Mac Notes Client
Wed, Jan 18th 2012 221
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HUGE Thank You to the Developers Lab
Tue, Jan 17th 2012 218
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God's Marketing Plan
Fri, Jan 20th 2012 180
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Thoughts on the IBMConnect Conference
Fri, Jan 20th 2012 167
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Oh The People you See at Lotusphere and the Help They Provide
Sun, Jan 15th 2012 155
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And There Rose a New King
Fri, Jan 13th 2012 144
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On Becoming and Training Troubleshooters
Wed, Jan 18th 2012 144
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Sad Day for Girl Scout Cookie LS Fans
Tue, Jan 3rd 2012 136
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TDI Troubleshooting Access Rights
Tue, Jan 10th 2012 129
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Null Users? But They Are Real People but not in TDI
Wed, Jan 4th 2012 121
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1 compettive session done Tonight at MWLUG
Thanks Rick for talking with me, and thanks to Laurie for pointing him to me.br /br /The conversation with execs that want to leave Lotus, or for that matter any product, is always based on the issues the executive has, rarely if ever about technology.br /br /Remember it is never about technology itself. Sure you may have to point out the execs ignorance, but do it in a nice way. Remember their underlings never tell them what they think, just what they want to hear...if they even know the answers.br /br /You must have the exec in a room with others, it is the only way to have a semblance of logic in your discussion. Otherwise they will act like the meeting never happened.br /br /Let them list their laundry list of what is wrong, or what they think they will gain by moving to a new system. In many cases they are just unaware of what they could be doing.br /br /Admittedly, some will be adamant that they want to go to vendor XYZ, but that is never the issue and if they are that head strong, having the meeting with others in attendance will flush out reality and if not, they will look bad to their minions.br /br /Never slam them, never argue why one is better, that is not going to help you.br /br /Listen to their issues, write them down, wait for the last one, which is really the issue. Then proceed to discuss the issues one at a time.br /br /You may find they say, " I never knew we could do that" or "Why didn't my team tell me". You may also find "I don't care we are moving anyway".br /br /You can not reason with someone who does not want to reason. But talk in their terms, go over their issues in their language and you will start to see others at the table start to open their eyes and be in awe of what they did not know.br /br /NO ONE can know everything. Not me, not any BP or employee, so never belittle anyone in the discussion, just aim at the exec and pace your self with them.br /br /Do not bring up anything technical, aside from explaining how to do something they may not have known was even in front of them. You may scare them with any technical discussion. Keep to business, keep to their existing staff as being capable.br /br /Likelihood is their staff may just not have updated a server or client or whatever it may be and that is the only issue. br /br /It is about money but it's also about getting every last dollar out of what they already spent. Or it's about wasting a bunch of money and all they still get is a database system, an email system or a CRM system or whatever is at issue.br /br /You can do it, really, and if not, ask me for help if it is too daunting.div class="blogger-post-footer"img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8994561579739999989-2608569249271519844?l=lotustech.blogspot.com' alt='' //div
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http://lotustech.blogspot.com/2010/08/1-compettive-session-done-tonight-at.html
Aug 18, 2010
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Sametime Classic Installation for iPads 
Fri, Feb 10th 2012 9:00a Keith Brooks
This post is about how to enable iPad, iPhone and Android users to CHAT within your classic Sametime environment. This means for those that held off to go to WAS(more on Websphere in a minute) and stayed on Domino and have kept up to date with Sametime, they now face the "why can't my iPad connect to Sametime" discussion.
There are some excellent posts and slidedecks about installing ST from Zero to Hero from Frank start here and Gotcha's from Gab and of course various LUG and Lotusphere [read] Keywords: domino
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Choose Capable People
Fri, Feb 10th 2012 8:30a Keith Brooks
Yitro was Moses Father-in-Law and a member of royalty or a well known priest, depending on how you translate the text and understand history. In either case, Yitro was considered a wise and smart man. And so it was he came to visit his family and sees Moses trapped by mounds of red tape, petty arguments and meetings and questions of serious legal matters. I know they are roaming in the desert so how many problems could there be? Ever work in a cubicle farm? You get the idea.
Yitro says to Mos [read] Keywords: roaming
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107
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"Cloud Cover" was the original "Air Cover" 
Fri, Feb 3rd 2012 7:20a Keith Brooks
Air Cover is a war expression, you know, helicopter or plane or sniper cover while soldiers tried to get a position. But maybe that was because I knew sales was a war sometimes. Yet why do we consider marketing and advertising as "Air Cover"? Perhaps it is really "Cloud Cover".
As it turns out, the reference from the Bible, in fact this week's Parsha, Beshalach, states in Exodus 13:21:
And the LORD went before them by day in a pillar of cloud, to lead them the way; and by night in a pi [read] Keywords: blogger
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Hardened Hearts
Tue, Jan 31st 2012 9:50p Keith Brooks
Edit: This did not get posted Friday and I just realized, sorry.
Funny thing how you get into a discussion about technology and suddenly someone's spine goes straighter and they become indignant and refuse to believe there is another perspective or technology that could be used instead of The One. Religious fanatics on all sides of the spectrum.
In this week's Parhsa, Bo, God hardens Pharoah's heart numerous times. 10:1, 10:20 in addition to many times in the prior week it's always the [read] Keywords: blogger
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180
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God's Marketing Plan
Fri, Jan 20th 2012 11:01a Keith Brooks
So what business lesson can we learn from this week's Parsha or section which is read this week? Veira starts the process of Moshe (Moses) being told to take the children of Yaakov (Jacob) that had become a huge nation of slaves, estimated at over 2.5 million people, back to the land of Israel and freedom. And Moshe and Aaron his brother start a sales process that would last through next weeks reading as well.
Everyone knows about the 10 plagues but did you ever stop to think about what a gr [read] Keywords: administration
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167
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Thoughts on the IBMConnect Conference
Fri, Jan 20th 2012 10:01a Keith Brooks
I didn't see much posted aside from the obvious people in the social areas, probably because many were focused on client needs, as was I, but I did manage to get to some IBMConnect sessions.
I had looked forward to them and got to meet some great speakers and people. Unfortunately the rooms were not filled and in some cases rather sparse which leaves some questions as to its return next year.
Dr. Burns should come back next year and provide updates on what they have done in 2012. His stor [read] Keywords: ibm
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On Becoming and Training Troubleshooters
Wed, Jan 18th 2012 8:21a Keith Brooks
To many of us at Lotusphere, solving problems is what we do.
Having always enjoyed taking things apart and putting them back together again or fixing them is part of an innate curiosity that many of us share. The ability to learn from each other and share the information we find so the next person can benefit is part of the Lotus way.
What about the next generation of techies or Business Partners? Do they have this ability? Has Google made it too easy for people? What about your kids? Do [read] Keywords: ibm
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Uploading Files to Quickr from a Mac Notes Client
Wed, Jan 18th 2012 6:00a Keith Brooks
This post comes from a discussion I had with someone around a lack of MAC Quickr connectors.
Mac Guidera has responsibility for the Connectors and last year at Lotusphere the question was asked about MAC connectors among others. The answer is we don't have any as far as I know.
SNAPPS has a product called Panda Bear which helps this problem. But what if you wanted something inside your MAC Notes client?
After the excellent session today by Mat Newman the idea came to me and while it m [read] Keywords: connections
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HUGE Thank You to the Developers Lab
Tue, Jan 17th 2012 7:31a Keith Brooks
Rarely have I leveraged the Developers lab, mostly because I am not a developer.
This year, client issues in tow, I spent about 3 hours with the TDI/Connections team of Joseph and Jackie that gave a great Jump Start on Sunday around TDI.
While I still have an open PMR, possibly, we resolved, and I learned, quite a bit from these two people and this is my token form of thanks for all their help.
Collaboration comes in many forms, but you first have to be open to working with others and k [read] Keywords: collaboration
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Rachel Happe's Session at IBM Connect
Tue, Jan 17th 2012 5:30a Keith Brooks
Admittedly I have not got to too many sessions Monday, client needs take precedent.But one session which I wanted to be at, I missed, Guy Kawasaki's. The other which i made was Rachel Happe's.
In her session she discussed people as an asset. Communities as a benefit and in some way an ROI for those who seek it out for "getting social".
As an Accountant by degree, it was interesting to pose the question, why are employees a liability? They are not listed as an asset on the financial pa [read] Keywords: connections
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