Update on Notes/Domino 8.5
Mon, Dec 1st 2008 9:52a Ed Brill It's December 1, so there is obviously a lot of ongoing interest in the status of Notes/Domino 8.5. As I said in my last post, I've recently started using Notes 8.5 as my daily client, and am really happy with some of the incremental improvements (iCalendar stuff is a wow, and I'll write more about that later this week...and the little things, like being able to drag-and-drop text within a rich text field). Domino 8.5 is in production on many servers in our early deployment labs, and we're see [read] Keywords: domino
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What my inbox heard on its Thanksgiving vacation
Sun, Nov 30th 2008 9:59p Ed Brill Interesting stuff has passed through my inbox over the last several days, including... News of one of the largest deals the Lotus brand has ever done in Australia, a multi-year effort with an organization I've enjoyed meeting each of my last several visits "down under". News of a European customer that at one point had decided to standardize on Microsoft... after further review and detailed analysis, not only decided to keep their Notes investment, but are bringing in the other Lotus solution [read] Keywords: administration
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New Zealand Herald: IT sellers talk up social links
Thu, Nov 27th 2008 11:04a Ed Brill Great to see some mainstream media coverage resulting from my stop in New Zealand last week...Businesses have a lot to gain by embracing the concepts behind the hugely popular social networking internet sites people flock to in their private lives, says Ed Brill, a US-based IBM director who specialises in messaging and collaboration software. Effective business collaboration was based on developing good relationships, and technology that allowed people across an organisation to share informat [read] Keywords: collaboration
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30 days with the Blackberry Bold
Wed, Nov 26th 2008 3:51p Ed Brill My first month with the Bold is approaching, and I thought it a good time to reflect on whether I still feel the same about this new device. In short, it just keeps getting better. The Bold continues to inspire device-lust, which surprised me -- a whole cluster of people checking it out on a flight to LAX, sideways glances when I'm using it at dinner. I did not realize style-wise that it was distinct enough from earlier Blackberries to get noticed in that way, but I think it's such a cl [read] Keywords: lotus
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Bloggers at Lotusphere 2009
Wed, Nov 26th 2008 9:39a Ed Brill Vlad Tatarincevs asked an interesting question the other day:Would it be nice if people who BLOG can participate in Lotusphere for free? IBM could do this step . It is sad, that I am as a DUAL PCLP certified 5.x, 6. 7.x, no longer have discount on registration to Lotusphere. If some people From IBM read this, can they comment what can be done, so more people who share their knowledge can meet not only on http://www.planetlotus.org/ but also in Orlando. Actually, IBM is having a selected grou [read] Keywords: ibm
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Intranet Journal: IBM Offers Office Productivity for a Song
Mon, Nov 24th 2008 10:39p Ed Brill Hat tip to Mr. Roling for an excellent review of Symphony in the pages of Intranet Journal...With the release of IBM Lotus Notes 8, IBM took a shot at Microsoft with integrated Word Processor, Spreadsheet and Presentation software. Now, that package of software, known as IBM Lotus Symphony, is available as a stand-alone suite that's available for anyone to download for free. Yes you read that right, free. That's the big distinction that IBM Lotus is trying to make with Symphony. Symphony b [read] Keywords: ibm
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CIO.com: More Cost Cutting for Tech Managers
Mon, Nov 24th 2008 10:29p Ed Brill One of my co-workers sent me a link to this article earlier today, asking if I had a comment on the following quote:The cost of running Lotus Notes is killing a lot of companies. Companies like Virgin Atlantic are still going ahead with Notes-to-Exchange migrations because it's seen as worthwhilePretty hard to react to when the article itself doesn't substantiate it, so I tried to find more context. The article is written by Mike Altendorf. There's no biography of him that I can find on CIO.co [read] Keywords: atlantic
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David Allen speaking with Eric Mack at Lotusphere 2009
Mon, Nov 24th 2008 2:46p Ed Brill One of the best parts of Lotusphere each year is a little bit of "Lotusphere magic". There's always a new type of session, format, event, or speaker as part of the event. While, as Sandra Marcus says, we love all of our speakers equally, for 2009, I am excited to be a part of putting together a very special best practices session at Lotusphere. The magic on session BP304, "IBM Lotus Notes and Me: Maximizing Personal Productivity with Lotus Notes", is the speakers. This session will be pres [read] Keywords: collaboration
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The separate download process for Lotus Notes Traveler goes away soon
Sun, Nov 23rd 2008 11:09p Ed Brill Following on from last week's announcement around Lotus Notes Traveler and Nokia support... When we introduced Lotus Notes Traveler back in Q1 2008, there were, well, some startup problems with being able to obtain the code. Unlike typical Notes/Domino product components, you couldn't simply download Notes Traveler from Passport Advantage or Partnerworld. Instead a registration process was put in place for IBM's tracking purposes. I acknowledged at the time that it was sub-optimal, but it [read] Keywords: domino
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Network World: Nokia and IBM join forces on mobile e-mail
Fri, Nov 21st 2008 7:39p Ed Brill As a follow-up from Thursday's announcement, some great press coverage...Nokia S60 3rd Edition devices can connect to corporate e-mail accounts via Lotus Domino Server add-on feature Notes Traveler, without any additional costs, the companies said. ... The integration is something Notes users have been waiting for, according to IBM. "We see a wide distribution of Nokia devices within our customer base. I was at a user function in Germany about ten days ago and gave a preview of this announ [read] Keywords: domino
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Gen Y, bandwidth, and other observations from down under
Fri, Nov 21st 2008 3:31a Ed Brill A year ago, part of the presentation I delivered to audiences in Australia emphasized the importance for IT to recognize that the younger generation entering the workforce would bring different requirements. It said, specifically, a "technology savvy generation is entering the workforce". At that time, some of the feedback I heard from attendees and partners was that this was an important and thought-provoking observation. A year later, I couldn't have a single customer meeting in ANZ witho [read] Keywords: domino
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Lotus Notes Traveler 8.5 news coming this morning
Thu, Nov 20th 2008 7:45a Ed Brill It's 1:41 AM in Wellington, New Zealand and I should be sleeping. Since I will be sleeping in a couple of hours when this news goes out.... IBM and one of the device manufacturers will be announcing the expansion of Lotus Notes Traveler support to the manufacturer's line of Sybmian-based devices, in addition to Windows Mobile, in the Notes/Domino 8.5 release. I'll update this post when I wake up with a link to the press release and the name of the manufacturer.... [read] Keywords: domino
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Apple Enterprise Best Practices roadshow in the US
Wed, Nov 19th 2008 3:38p Ed Brill Since I transitioned into my new job, I've been spending a lot of time and energy around our partnership with Apple. One of the concrete results of our work is that IBM and Apple are teaming together on our focus on enterprise customers. As such, Apple has indicated that they would love to see some of the Lotus customers or prospects come learn about Apple in the enterprise at an upcoming roadshow in the US. Apple is looking for attendees from Fortune 1000-type enterprise organizations, [read] Keywords: ibm
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Lotusphere 2009 session abstracts now online
Tue, Nov 18th 2008 11:26p Ed Brill The Lotusphere team has published the list of 99% final session abstracts for Lotusphere 2009. Go here to check out the conference session topics! If you are already registered for the conference, you should also have received an e-mail with a link to the session preferences and birds-of-a-feather voting. Feedback on a tight turnaround -- looking for your responses this week. We use this feedback to help allocate sessions to rooms, and also to pick the BoFs for the conference. Please take [read] Keywords: ibm
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Network World: Lotus chief defines imminent battle plan
Mon, Nov 17th 2008 2:49p Ed Brill John Fontana profiles Lotus general manager Bob Picciano. They talk Notes/Domino 8.5, Sharepoint competition, hosting/cloud/SaaS, and Lotusphere:Microsoft went on record in July as saying it wants to get Lotus customers to convert five million seats of Notes to Microsoft's collaboration tools between July 1, 2008 and June 30, 2009. Picciano doesn't see that happening. "We are leaving others like Microsoft in the rear-view mirror because they are more caught up in protecting franchises and [read] Keywords: collaboration
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A resume/c.v. that crossed my desk while in Oz...
Sun, Nov 16th 2008 8:37p Ed Brill My colleague Matthew Trendinick just forwarded along an e-mail from a job applicant...I suspect he will get a lot of people checking him out:Allow me to introduce myself. My name is Lotus® ND8 (Notes Domino® 8) and I believe I possess the attributes necessary to improve collaboration within your business. Now, I know you might not be hiring at the moment -- and have a previous version of me -- but I'd really appreciate it if you took a moment to look at my attached resume. I have an ex [read] Keywords: collaboration
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US Customs and Border Protection’s new Global Entry program
Sat, Nov 15th 2008 9:21p Ed Brill It was a very long journey from home to heaven, with about 24 hours total in transit between Chicago and Sydney. I'm here in one of my favorite cities in the world today, even though tomorrow I'll be up in Brisbane for a public user group event and some other meetings. I couldn't miss spending an extra day in Sydney, even though I desperately need a few hours' more sleep to be functional. Before leaving from Chicago O'Hare, I had the opportunity to meet some of the nice people at US Customs [read] Keywords: lotus
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Lotusphere 2009: Lotusphere idol returns!
Thu, Nov 13th 2008 3:05p Ed Brill Over the last few days, 99% of Lotusphere session acceptance/rejections have gone out to those who submitted proposals. Congratulations to those whose proposals were accepted -- as Rocky wrote the other day, this was another tough year for the track managers! Many, many great abstracts were proposed and we're going to have another excellent conference. Now, on the minus side, I've seen some public grumbling by those whose proposals were not accepted, on twitter or blogs. I tweeted about th [read] Keywords: admin
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Microsoft thinks two hours a week is an improvement for time spent on upgrades
Wed, Nov 12th 2008 5:00p Ed Brill Microsoft announced Small Business Server 2008 and Essential Business Server 2008 earlier today. The emphasis of their press release seems to be about saving time and money, displaying a good grasp of their marketing 101 lessons:They are designed and priced to help customers save money and compete more successfully in the global marketplace. "If time equals money, then we're saving a lot of money," said Rob Harris of Robby Gordon Motorsports.Wow, sign me up! But wait, there's more:Based on [read] Keywords: foundations
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I would like to recognize your Notes 8 deployment at Lotusphere
Fri, Nov 7th 2008 11:09a Ed Brill During Lotusphere 2009, my team is putting together a special recognition for customers who have completed their deployment of Notes 8, or at least a significant-sized deployment of Notes 8. Now, I don't want to give away the plot as to what the recognition will be, but it will be more than just a t-shirt. At a minimum, we'll have an event of some kind and some in-session mentions. Details on this Notes 8 user club can be found in Jan Kenney's posting on developerWorks Lotus:If you or your [read] Keywords: domino
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30 days in...a progress report
Thu, Nov 6th 2008 9:35p Ed Brill One of the great things about moving from Notes/Domino sales to Notes/Symphony product management is that there was no real "break in" period. In my new job, I work with most of the same people I worked with in my old job, albeit from the different perspective of product management and being a people manager. On the other hand, there's no real "honeymoon" period, either -- not that I am someone who wants to use "still coming up to speed" as a crutch. So, it's been an eventful 30 days, with so [read] Keywords: atlantic
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Symphony news from the OpenOffice conference in Beijing
Tue, Nov 4th 2008 11:59p Ed Brill IBM's Michael Karasick is delivering a keynote at the OpenOffice conference in Beijing right about now, and here are some of the things he's announcing: Over 3 million downloads of Lotus Symphony -- 2 million of which have come since 1.0 release in May, 2008 Symphony 1.2, with key new features such as data pilot tables (aka pivot tables), is now available on Windows and Linux (including Ubuntu Linux), and the first Mac beta available IBM plans to deliver 60 new features in Symphony updates in 2 [read] Keywords: document
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Lotusphere 2009: Over 1000 speakers among session proposals
Tue, Nov 4th 2008 8:29p Ed Brill I was just looking in the Lotusphere 2009 sessions database, and was amazed when I chose the view by speaker -- 1,019 speaker names are among the proposed sessions. When over 1000 people want to speak at a conference....wow. Obviously not all can be accepted... I've been told that preliminary speaker confirmations should be going out in the next ten days to two weeks. From what I see at this nearly-complete stage, it's looking like another amazing conference. [read] Keywords: lotusphere
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Lotus Symphony Buzz: Old Dogs, New Tricks -- it is possible with Lotus Symphony
Tue, Nov 4th 2008 1:41p Ed Brill Yay, blogging from my team! Jeanette Barlow from the Symphony team talks about the year we've just had and looks forward...Well, nearly a year, four releases and three million downloads later, I am pleased and proud, to work daily in Lotus Symphony. The product is now stable and so very capable for what I need to do. Each day, I learn something new the product can do and now I can also do. So, when the team asked me to share "my story" and what I liked best about Symphony, I thought about it [read] Keywords: lotus
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Career advice is what you make it
Mon, Nov 3rd 2008 5:29p Ed Brill Last week, I was in Silicon Valley and had the opportunity to have a beer with Ross Mayfield from Socialtext. We had a great chat, and it reminded me that I hadn't yet written a blog posting about my recent career transition and how I got here. Yes, I really did open a fortune cookie earlier this year that said, "You will receive a promotion in recognition of your accomplishments". However, it was not exactly the endorsement needed to bring to my management team. Instead, I spent the last [read] Keywords: ibm
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First three days with the Blackberry Bold
Sun, Nov 2nd 2008 11:24a Ed Brill As with any technology life-cycle, it's almost a given that my upgrade from Blackberry Pearl to BlackBerry Bold would be a significant improvement. The Bold is now the 11th "cell phone" I've owned in the last 16 years (if I am counting right), so it's a long long way from the bag phone or that first GE with 30 minutes' battery. Here's my observations from the first few days with the Bold: Gadget lust. I was surprised by this one -- I was at a homeowner's meeting yesterday morning, and one of [read] Keywords: apple
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Making a Bold move
Thu, Oct 30th 2008 11:49a Ed Brill As I've traveled the last few weeks, my Blackberry Pearl has been the subject of a bit of mockery. True, the trackball barely works, and the back cover is duct-taped on, but I've been very happy with the Pearl as a business-class device... so I've held on. I knew that in time, RIM would come up with their next big thing, and I would move along in lock-step with them. Today, thanks to Valerie, Jennifer, and the crew at RIM, my next Blackberry has arrived. I'm working on the transfer s [read] Keywords: blackberry
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Professionals at migration
Thu, Oct 30th 2008 11:10a Ed Brill With a contact e-mail address like this, I guess we can tell what their professional stance regarding Lotus Notes is: Oddly, nothing much on their website about this service -- I found the presentation through a Google ad which leads you to a page titled "Removing the asbestos of software". I guess this kind of emotional sales pitch works for some, but it surely doesn't seem the professional approach. [read] Keywords: lotus
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Three Notes links from Tuesday
Wed, Oct 29th 2008 10:09a Ed Brill A few appearances of recent IBM news around Notes/Domino: Both Osterman Research and Gartner have published opinions on the Lotus Notes Hosted Messaging announcement from last week. From Osterman, "Notes in the Cloud":[T]he new offering would be a good way for current Notes-enabled organizations to provide basic e-mail and calendaring services to groups that today do not have them -- factory workers, those who work at a retail counter, etc. It will also be useful as a means of provid [read] Keywords: calendaring
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Extending the value of Notes via partners
Tue, Oct 28th 2008 3:19a Ed Brill I can't say much about my time in San Jose today other than "I met with Apple". Not trying to start rumors -- they're not ever helpful in the Apple space. Instead, my point is that I realized tonight how much of my time in my new job has been spent with partners and the Notes/Domino ecosystem. This will continue tomorrow and later this week and into the next several. Simply put, I've never realized more than now how much can be accomplished for my team's products when working successfully wi [read] Keywords: domino
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Notes project tracking application hunt
Mon, Oct 27th 2008 3:39p Ed Brill For the first time in many years, I find myself in a position where having a tool to track my team's projects -- at a high-level, not a day-to-day Gantt chart -- would be really useful. Surely this must have been done a million times as a Notes application....so whose should I look at? I am happily checking out Genius Project4Domino. Are there others? [read] Keywords: domino
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You may have noticed...
Sun, Oct 26th 2008 4:07p Ed Brill ...that the rate and pace of blogging has slowed down here a bit. In part that was a result of busy travels in the last weeks (which continue for the next few days), but also, obviously, I'm adjusting to the new role. After three full weeks at it, my primary observation is that expectations are high! Almost every meeting or e-mail brings thoughts and suggestions for what I should try to accomplish as Director of End-User Messaging and Collaboration. Whether that is a roomful of long-time [read] Keywords: collaboration
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Notes and Domino case studies page updated on ibm.com
Fri, Oct 24th 2008 10:15a Ed Brill We've recently redesigned the case studies page for Lotus Notes/Domino on IBM.com. The navigation is a little different -- we're highlighting new references in some key industries, and then the links to the full database follow at the bottom. We are always looking for more good references and case studies...let me know if you have interest in participating. Link: ibm.com: Lotus Notes and Domino case studies > [read] Keywords: domino
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ZDNet/Oliver Marks: IBM’s Legacy World
Thu, Oct 23rd 2008 12:39p Ed Brill I was following Oliver's tweets from the Lotus Collaboration Summit in San Francisco earlier this week... but I did not realize he had some mis-conceptions about the Lotus Notes marketplace:Pre version 8.0, the c++ email client releases still in use in a large percentage of Lotus's client base are pretty creaky; searching a well laden mailbox will allow you to go and collaborate with your colleagues offline for a good few minutes until the search results finally appear, and some of the earlier D [read] Keywords: collaboration
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Lotus Notes Hosted messaging announced today (take 2)
Tue, Oct 21st 2008 9:13p Ed Brill Among this morning's IBM channel announcements is the new Lotus Notes Hosted Messaging offering. As was previewed last month by Bob Picciano, this new offering offers IBM customers the flexibility of deploying Lotus Notes/Domino on premise or in a cloud model, hosted by IBM. Some of the key data points in the channel communication: IBM is offering both existing and new customers the option of deploying Notes against Domino servers hosted and managed by IBM. The pay-as-you-go model offers a fi [read] Keywords: domino
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Lotus Notes Hosted Messaging channel announcement
Tue, Oct 21st 2008 7:08a Ed Brill Among this morning's IBM channel announcements is the new Lotus Notes Hosted Messaging offering. As was previewed last month by Bob Picciano, this new offering offers IBM customers the flexibility of deploying Lotus Notes/Domino on premise or in a cloud model, hosted by IBM. Some of the key data points in the channel communication: IBM is offering both existing and new customers the option of deploying Notes against Domino servers hosted and managed by IBM. The pay-as-you-go model offers a fi [read] Keywords: domino
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Bamboo Nation: SharePoint Price Calculator
Mon, Oct 20th 2008 10:59a Ed Brill Via Julian and Keith, I've been pointed to a SharePoint community blog that offers up a SharePoint Price Calculator. While you can quarrel with the inclusion of some of the individual line items, and some customers could argue that they already own some of the pieces, it's a very simple way to see exactly how many moving parts are needed to run SharePoint. Windows licenses, SQL Server licenses, base and enterprise CALs. It certainly shoots down the idea that SharePoint is "free". And this [read] Keywords: forms
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Stack overload
Fri, Oct 17th 2008 4:16p Ed Brill I realize it's been mostly radio silence here during my travels this week. It can be summed up in a short comment I made to Maja Kumme, Director for Lotus here in Germany, last night. She asked me if I get any opportunities during my travel to enjoy, or at least experience, the places I'm visiting. As those of you who have followed me here for years know, I will do anything to add some local texture when I travel, even if it means no sleep or strange logistics. This week's trip is like t [read] Keywords: ibm
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Support for Lotus Symphony
Wed, Oct 15th 2008 5:39p Ed Brill After a short customer meeting near Heathrow, I'm headed onward to the Frankfurt area tonight. During this quick stop, UK messaging sales leader Darren Adams was kind enough to give my boss and I a lift to the airport. One of our topics of discussion was how customers can obtain support for Lotus Symphony. When Symphony first shipped, Lotus introduced a flat fee Elite Support price for an annual Symphony support contract. The cost is very reasonable -- US$25,000 per year. At this price [read] Keywords: collaboration
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This week: Another quick European trip, including 92 of my good friends
Sun, Oct 12th 2008 9:41p Ed Brill One of the great aspects of my job change is that it is not fundamentally a subject matter change. While I certainly have the new opportunity to develop deeper knowledge on some of our product areas, at a basic level, I'm still going to be out here talking about Lotus Notes, Domino, and Symphony products. That means that my travel schedule for the next several weeks is generally intact despite the change, and I expect to continue to similarly be a part of customer meetings, events, user groups [read] Keywords: connections
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The Symphony Blog: IBM now has 140,000 users on Lotus Symphony
Fri, Oct 10th 2008 1:45p Ed Brill Good catch by Stuart, who saw this factoid in Chris Pepin's report on a recent presentation:In terms of the client, there are over 80,000 employees on Notes 8.x and over 140,000 employees running Lotus Symphony - both integrated into Notes 8 and standalone.Symphony is one of the products my new team owns. In just a few days' time, I've learned how important Symphony is to our overall strategy. Everyone from Steve Mills on down considers it a critical component, and part of that is to fully dep [read] Keywords: ibm
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Politico: House e-mails remain down
Fri, Oct 10th 2008 1:36p Ed Brill OK, Paul Robichaux, you were right -- it was bad admin... House of Representatives' email, and Internet services on Blackberrys, experienced a severe service outage, which began last night. This failure also has affected employees' access to shared drives and has impacted some websites within the House.gov domain. Computer engineers within the Office of the Chief Administrative Officer have literally been working around the clock to resolve the issue. Although the House's computer systems [read] Keywords: admin
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NotesCal (now Notes Pro) 1.1 for iPhone is now available
Thu, Oct 9th 2008 10:13a Ed Brill About a month ago, Jimmy Mooney released NotesCal, an iPhone app for accessing your Notes calendar. This morning, he's updated (and rebranded) the application as Notes Pro, supporting Domino mail, calendar, contacts, and to-do access on the iPhone. It's another step forward in terms of iPhone + Domino integration, and shows how Apple is encouraging developers to build on their platform. Link: Jimmy Mooney Interactive: Notes Pro 1.1 > [read] Keywords: domino
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Wired: IBM Researchers Using iPhone App Store as Test Bed
Thu, Oct 9th 2008 10:10a Ed Brill More proof that the App Store is the killer app component of the iPhone...Scientists studying the mobile web are seeding Apple's iPhone Applications Store with research projects in a bid to see how users in the real world take to them. The projects include an experimental text-input system and an application to sync multiple devices. ... "The iPhone App Store gave us a chance to experiment in the wild," says researcher Shumin Zhai, who has added the experimental text-input system WritingPad t [read] Keywords: ibm
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Cold call from Unify
Mon, Oct 6th 2008 5:37p Ed Brill A lot of people have been looking for me through various connection methods today, so when my phone showed a series of incoming calls via my published IBM phone number, I eventually broke down and answered it. On the other end, calling through the central IBM phone number, was "Drew" from Unify. I was instantly on alert -- since Unify is of late on the Microsoft payroll providing migration tools from Lotus Notes to the Microsoft platform. Here's the conversation: Drew: Have you heard of Un [read] Keywords: ibm
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New job day 1: What Bob Picciano said
Mon, Oct 6th 2008 7:30a Ed Brill (Forgive the date/time stamp...I inadvertently set the date of my Friday evening post to Monday...thus this time stamp is done only to make this entry chronologically later than the last one) I'm in the Boston area today for the first day of my new job. As I mentioned when announcing on Friday evening, the last few weeks have been pretty exciting as I competed for and was offered this new role. The offer itself, though, came in an amazing and unexpected way. At the Lotus Leadership Allia [read] Keywords: collaboration
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Nicest moment from today’s Lotus Collaboration Summit in Chicago
Fri, Oct 3rd 2008 12:07a Ed Brill The marketing team did a great job with today's Lotus Collaboration Summit event in Chicago. Navy Pier was a surprising choice for an event like this, but other than being at the far end of the convention center, and the crew in the next room using mechanical equipment to set up another conference while I was speaking, it worked very well. What I especially liked is that there seemed to be a lot of new faces and companies represented amongst the 200+ attendees, with some long-time friends and [read] Keywords: collaboration
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Chris Pepin: Instant Messaging with IBM employees
Thu, Oct 2nd 2008 11:45a Ed Brill Since I get asked about extst.ibm.com, a lot...There are a number of ways for customers and partners to exchange instant messages with IBM employees. Chris goes on to document the three ways: direct Sametime connectivity, Extranet Sametime service, and public instant messaging networks. He also highlights 2009 plans to upgrade the second and third service on that list. Link: Chris Pepin: Instant Messaging with IBM employees > [read] Keywords: document
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CNET News: House Web site overwhelmed by e-mails
Wed, Oct 1st 2008 5:07p Ed Brill As Andrew and others have noticed, the US House of Representatives is having a bit of an inbound mail volume issue...The House has implemented measures to limit the amount of e-mails flowing through to congressmen during high-traffic periods. If a person is tries to e-mail his representative during one of those periods, he may receive a mechanized response indicating the system is overwhelmed and to try later. Ventura said the problem could last through the week. "We had people working on it [read] Keywords: exchange
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