BES Transporter is a powerful tool included in the BlackBerry Enterprise Server Resource Kit.

I recently used BES Transporter to move active users from a 4.1.6 customer-managed BES to a 5.0.3 BES hosted at a GBS datacenter.  The beauty is that the users were unaware that the move even happened.  They did not have to wipe or reactivate their devices as part of the process.

However, in the pilot phase, I did encounter one glitch that even stumped RIM support.

Suffice to say, you can create replicas of user state databases before you run the Transporter process. If you do this, be sure to add:

<add key="SkipDominoBBSDReplication" value="true"/>

to the <appSettings> section of the EnterpriseTransporter.exe.config file.

However, do not be tempted to make BlackBerryProfiles.nsf a replica on each server.

Ensure that each BlackBerry Enterprise Server has its own (non-replica) BlackBerry Profiles Database (BlackBerryProfiles.nsf). If you believe you have a need for that database to be a replica on both servers, you MUST permanently cease replication of BlackBerryProfiles.nsf before the first user is run through the Transporter process.

One reason you should not replicate this database between servers is because there is a cleanup process that runs each morning at 3 AM that deletes the state database for any user that has been moved.  This cleanup makes sense on the "old" server, but you certainly would not want that to happen on the "new" server, too.

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