Orlando, FL - Finishing up my series on what actually was demo'd at the Lotusphere 2012 Opening General Session, we conclude with Notes and iNotes, along with xPages applications. You can blame me for putting this section last. I have always felt that you need to keep the show building to a big finish; the downside to this strategy is that people try to derive hidden meaning from the placement in the program. I did see a handful of nervous tweets from backstage so I tried to let those following the stream know that it was coming. To me, one of the most exciting things I saw was the Notes browser plugin, which allows you to run older non-web Notes apps in the browser, so I wanted to put that last. It seemed to work and got the expected applause.
On to the demo flow...
After Brian's demo, Sandy Carter took the stage and talked about a lot of customer examples, such as Royal Bank of Canada, th City of Vrot-sway, Poland, and Lufthansa. Her main point was that clients are transforming themselves into social businesses and you better start today in order to remain competitive. Here are some good quotes, as she reeled off a handful of supporting statistics, driving some the points about real ROI and the importance of a mobile strategy.
McKinsey shows that adding social into your customer service process can drive up client satisfaction by 18% -- and that adding social into marketing and sales processes can boost revenue by up to 15%.
68% of people now access their social network through a mobile device. 38% percent of Smartphone owners have used their device to make a purchase.
Denise Hatzidakis, CTO of Premier Healthcare Alliance, followed Sandy to talk about their journey to become a social business and to transform healthcare delivery and information flow.
Kevin Cavanaugh and Doug Cox introduced Ron Sebastian to show the Notes client. The new Notes home page showed the activity stream from Connections along with a summary of mail and calendar entries. Moving on to the Mail experience, Ron showed a number of embedded experiences (the Open Social standard), which brings applications directly to the user no matter where they prefer to work - in the activity stream or the inbox. The screen below shows a file shared from Connections. The user can download, comment, and share right from the inbox. Also, notice the mail messages grouped by date, which has been a popular feature request. Ron went on to show other embedded experiences from different applications, such as a business process travel approval, Trilog ProjExec, and a custom xPages application. A custom xPages application and Domino Designer got a cameo appearance to show the new social toolkit objects, which makes it easier to extend Connections into your xPages apps. You can embed an activity stream, a forum, and more.
Moving to another VM image, Ron began in the iNotes inbox to show the integrated Sametime chat and meeting features. He also went through the same open social gadgets that you saw in the Notes client, but now running in a browser. Sometimes when you receive an email notification or a doclink inside of iNotes, following the link can be frustrating - the linked app perhaps is not web-enabled or Notes is not installed on that machine. Now, with the Notes browser plugin, you have access to that application. "It turns your browser into a lightweight Notes client by simply installing a standard browser plugin."
What you see below is a modified discussion template, running in FIrefox with only the Notes browser plugin.
Doug and Kevin came back to sum up what you just saw:
Notes Social Edition
Open Social gadgets
Embedded experiences
Notes browser plugin
"Now is a great time for all of you who use Notes applications in your companies to make those applications part of your Social Business strategy."
That concludes the OGS Demo series. We have been getting great feedback on the overall flow of the OGS this year. I think smaller segments that moved quickly, compelling customer stories, and amazing demos showed the way forward.
Sametime Meetings for iPad
Thu, Apr 19th 2012 10:23a Chris Reckling We released another mobile app today: Sametime Meetings Viewer for iPad. This app is optimized for participants attending a Sametime meeting, although room owners will also find it useful if you've planned ahead and uploaded content to the meeting on your desktop machine. You can set up and access multiple servers and easily switch between them. In the screen below I've set it up against the Greenhouse environment. We are using a sliding panel design pattern, so when you tap on the blue ar [read] Keywords: ibm
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Mobile Navigation
Mon, Apr 2nd 2012 4:24p Chris Reckling Why, yes, we HAVE been busy since Lotusphere! One of the things we talked about was a new, improved app for IBM Connections. As you know, the Connections apps are available today for Android phones, Blackberry, and iOS phones and iPad. This post discusses that navigation pattern and how it will evolve in the near future. For the iPad release, we introduced a new navigation pattern, which lets you quickly get to the content you want, by drilling down. For example, the figure below shows going [read] Keywords: connections
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Mobile Navigation
Mon, Apr 2nd 2012 2:23p Chris Reckling Why, yes, we HAVE been busy since Lotusphere! One of the things we talked about was a new, improved app for IBM Connections. As you know, the Connections apps are available today for Android phones, Blackberry, and iOS phones and iPad. This post discusses that navigation pattern and how it will evolve in the near future. For the iPad release, we introduced a new navigation pattern, which lets you quickly get to the content you want, by drilling down. For example, the figure below shows going [read] Keywords: connections
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Help evaluate the LotusLive web site
Wed, Feb 8th 2012 10:22a Chris Reckling Help evaluate the IBM lotuslive.com web site with this short survey. The IBM User Experience Research team would like your feedback on the lotuslive.com web experience. You will be asked to complete a maximum of three tasks which should take no more than 20 minutes. Please start the study here: https://s.userzoom.com/m/MSBDOVM1NTM_ Thank you for helping to improve the user experience! Chris (for Sonal on our User Research team). [read] Keywords: ibm
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OGS Demos Part 3
Wed, Jan 18th 2012 8:23a Chris Reckling Continuing my series of blog posts on what actually was demo'd during the Opening General Session at Lotusphere 2012. Between the "Ron demo" on mobile apps, and the "Brian demo" covering the Customer Experience Suite and inject social everywhere, Kurt De Ruwe from Bayer talked about their experiences in deploying Connections in order to "take advantage of all of their collective knowledge and expertise". Some other good quote from Mr. De Ruwe: "We wanted to create a culture where [read] Keywords: connections
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OGS Demos Part 2
Tue, Jan 17th 2012 2:23p Chris Reckling Continuing on with the Opening General Session demo summary. Part 1, which covers Connections, IBM Docs, and Connections Mail is here. After Suzanne's demos were done, Jeff Schick sums it up and introduces the next section. Because the activity stream and embedded experiences are based on Open Social standards, the expectation is for a broad developer eco-system to build custom applications that extend it beyond what IBM provides out of the box. The call to action is to look for opportunitie [read] Keywords: connections
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Backstage at OGS - Saturday
Mon, Jan 16th 2012 7:23a Chris Reckling Lake Buena Vista, FL. I've been in Florida since last Wednesday, Jan 11, preparing demos for the Lotusphere 2012 Conference. Not just me of course, but a whole team who have been working together for the past few months to define and refine the demo flows. On site, we started on Thursday setting up our private network and making servers happy so we could practice the demos. Things are coming along quite nicely and we even had some time to put in a couple of amusing (at least to us) parts. N [read] Keywords: ldd
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