Help evaluate the LotusLive web site
Wed, Feb 8th 2012 10:22a Chris Reckling Help evaluate the IBM lotuslive.com web site with this short survey. The IBM User Experience Research team would like your feedback on the lotuslive.com web experience. You will be asked to complete a maximum of three tasks which should take no more than 20 minutes. Please start the study here: https://s.userzoom.com/m/MSBDOVM1NTM_ Thank you for helping to improve the user experience! Chris (for Sonal on our User Research team). [read] Keywords: ibm
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OGS Demos Part 3
Wed, Jan 18th 2012 8:23a Chris Reckling Continuing my series of blog posts on what actually was demo'd during the Opening General Session at Lotusphere 2012. Between the "Ron demo" on mobile apps, and the "Brian demo" covering the Customer Experience Suite and inject social everywhere, Kurt De Ruwe from Bayer talked about their experiences in deploying Connections in order to "take advantage of all of their collective knowledge and expertise". Some other good quote from Mr. De Ruwe: "We wanted to create a culture where [read] Keywords: connections
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OGS Demos Part 2
Tue, Jan 17th 2012 2:23p Chris Reckling Continuing on with the Opening General Session demo summary. Part 1, which covers Connections, IBM Docs, and Connections Mail is here. After Suzanne's demos were done, Jeff Schick sums it up and introduces the next section. Because the activity stream and embedded experiences are based on Open Social standards, the expectation is for a broad developer eco-system to build custom applications that extend it beyond what IBM provides out of the box. The call to action is to look for opportunitie [read] Keywords: connections
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Backstage at OGS - Saturday
Mon, Jan 16th 2012 7:23a Chris Reckling Lake Buena Vista, FL. I've been in Florida since last Wednesday, Jan 11, preparing demos for the Lotusphere 2012 Conference. Not just me of course, but a whole team who have been working together for the past few months to define and refine the demo flows. On site, we started on Thursday setting up our private network and making servers happy so we could practice the demos. Things are coming along quite nicely and we even had some time to put in a couple of amusing (at least to us) parts. N [read] Keywords: ldd
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Lotusphere Sessions in the UX Lab
Mon, Jan 9th 2012 4:03p Chris Reckling I wanted to let everyone know about some additional sessions you could attend in the User Experience Lab, in Asia 4. Make sure you put them on your schedule. Space is limited in the lab. We hope you can make it. Special Events Monday 1/16/12 Date: Monday, January 16, 2012 Time: 5:00pm - 6:00pm Topic: "IBM Collaboration Solutions Future Product Design Direction" Speakers: Chris Paul, Director, User Experience; Ethan Perry, STSM; Brian Utesch, STSM. Abstract: How is the user experien [read] Keywords: collaboration
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Mobile UX 2011 in Review
Fri, Jan 6th 2012 11:22a Chris Reckling Usually I don't write these "year in review" posts, maybe because I'm always looking ahead to the next project, the next challenge. However, it is useful to look back and reflect on the past accomplishments that we all worked so hard to get done. I believe 2011 was one of the more eventful years for me, primarily because of the nature of the mobile marketplace and how fast you need to move - that means a lot of releases in a short amount of time. At Lotusphere 2011, we said that we would [read] Keywords: connections
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Post Holiday Device - What’s you plan?
Fri, Dec 9th 2011 8:23a Chris Reckling This year, I'm guessing there will be a lot of tablets under the tree/bush. And there are a lot of options - just stop into your favorite electronics store to see the variety. Of course, there is the iPad...then about 400 other Android devices, in all price ranges. The Android tablets also come in many different sizes - I saw a display for Samsung that had 4, 5, 7, 8.9, and 10.1 inch options - and prices. In addition, for Android, some are running version 2.x and some are on 3.x. (Personally, I [read] Keywords: collaboration
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Sametime 8.5.2 Mobile Apps
Wed, Dec 7th 2011 11:02a Chris Reckling As many of you already know, IBM released new Sametime Chat apps for iOS and Android. Congratulations to the team, including designers Tyler Walters and Carrie Tracey. For Android, we did some visual design updates to bring it more in line with the direction that Traveler and Connections are moving in. We're going for a consistent brand experience across the apps and device types, while providing tight integration with the platforms on which the apps run. As others have noted, you do need to ha [read] Keywords: connections
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IBM Connections iPad app Available
Mon, Oct 31st 2011 9:24a Chris Reckling When we released the Connections apps for iOS, Blackberry, and Android this summer, we held back on releasing an iPad specific app. As lead designer, Marty Moore, has pointed out on his blog, trying to make a phone app expand to fit the larger screen just doesn't work very well. So, we took the time to make an iPad specific UI. An update is available in the Apple app store today. Congratulations to Marty and the dev and PM teams! If you have a Greenhouse account, then you can use it against [read] Keywords: connections
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LotusLive Meetings Apps Available
Tue, Oct 25th 2011 9:03a Chris Reckling As previously noted, the apps for iOS, Android, and Blackberry are available in their respective markets. They should be very straightforward to use - enter in your profile info, the meeting ID and you're in. In addition to the basic viewing of slides, on iOS and Android you can also view an appshare. In our internal testing, the appshare on the device kept pace with the desktop Mac I was viewing. Other features include the ability to participate via meeting room chat, raise your hand, and to k [read] Keywords: ibm
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WebSphere Portal Content Template Available
Mon, Oct 3rd 2011 9:03a Chris Reckling With all the hullabaloo about the new XWork Server (yay, xpages!), you may have missed this one. :) What is CTC3 about? Content Template Catalog v3 (CTC3) is a complete toolkit for rapid development of IBM Web Content Manager sites on WebSphere Portal. It's also a prescriptive approach to how to get the best out of these products. CTC3 features a new templating model, a comprehensive set of templates and pre-configured portlets, and a content-oriented theme and layouts. Build a new [read] Keywords: ibm
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LotusLive Meetings in the Android Marketplace
Fri, Sep 30th 2011 11:03a Chris Reckling We've been busy in mobile-land this year and you've already seen some of the results - in July IBM Connections apps were released to the Apple appstore, Android Marketplace, and Blackberry App World. Tyler Walters led the design effort with help from Michelle Cooper doing some user testing and providing quick feedback. Yesterday, we posted the LotusLive Meetings app for Android devices. You can download it now. It also works on a tablet in 'stretched' compatibility mode. In other words, w [read] Keywords: connections
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Traveler Survey
Wed, Sep 14th 2011 4:05p Chris Reckling Posting for Michelle Cooper, our lead user researcher on mobile. IBM Lotus Notes Traveler users far and wide...we need you! We are currently hosting an unassisted usability activity where you perform 15 mail and calendar tasks and tell us how easy they are and if they are important to you. It is all conducted in survey form and done on your own. It should take 30-45 minutes to complete, depending on how much you want to tell us! This is your chance to complain, ask for fixes and features, [read] Keywords: ibm
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Mobile Madness
Fri, May 13th 2011 4:22p Chris Reckling One of our missions this year is to expand our methods for gathering feedback on our products as we are in the early design stages (or even when we're in the middle of it!). To that end, the UX user research team set up a community on Lotus Greenhouse to help us reach out, called the Online UX Lab. We began this process by hosting a short-lived forum to gather feedback on Notes Traveler (our mobile client for Android). A follow to that is the Notes Traveler Feature Prioritization, using the new [read] Keywords: connections
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Lotus Traveler at Hyatt
Fri, Apr 22nd 2011 1:25p Chris Reckling I just ran across an article on the use of iPad at Hyatt and thought I should share it. True to our motto - "It just works!" here's a quote that is sure to make your stay a pleasurable experience: “We use Lotus Traveler as the core platform to integrate with our messaging collaboration system, Lotus Notes — and users have full access to our VPN infrastructure,” says Prusnick. “Through the Exchange ActiveSync technology enabled within iPad, we’re able to get i [read] Keywords: collaboration
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Your Favorite Mobile Apps?
Sat, Apr 9th 2011 12:06p Chris Reckling I've found that people love to show others the cool new app they just discovered and absolutely LOVE! So, here's an open-ended question: What are your favorite apps to use? Tell us the platform and what you like about the app. More than one answer is okay. Here are my choices for this exercise. (I had previously listed a bunch of the apps I have on my Android phone, an HTC Incredible here.) Android phone New additions to the list: Amazon App Store - free app every day, although not [read] Keywords: ibm
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Follow up on Traveler Feedback Forum
Wed, Apr 6th 2011 9:45a Chris Reckling Here's more information and a link to the community on Greenhouse. You will need to register for Greenhouse, so go do that now! There already seems to be some activity in the forum, too! Here's the blurb from the community. Overview Welcome to the Lotus Notes Traveler Android design discussion. The development team welcomes your feedback and suggestions on how you use Lotus Notes Traveler. We would particularly like your feedback on the following: What are your thoughts on the mail atta [read] Keywords: ibm
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April 7 Traveler Feedback Day
Thu, Mar 31st 2011 3:22p Chris Reckling Next week, on April 7, we're trying something new. The User Experience Design and Info teams are hosting an all-day forum to provide a chance for us to have a running dialog about Notes Traveler for Android. Since Traveler shipped in December of last year, we've been busy on the next release, responding to customer interest, and adding features. We are still working out the details of where this will be hosted on Greenhouse, but I wanted to get the word out there this week so you could add [read] Keywords: ldd
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Mobile Design Principles
Thu, Mar 3rd 2011 7:22a Chris Reckling During Lotusphere 2011, Andy Schirmer on my team, did a presentation, AD504, Best Practices for Mobile User Experience Design. Jessica Peter, now on my mobile UX team, helped put it together. This presentation was a result of their work in 2010 on formulating a user experience strategy for mobile, much like we had done for the desktop, using One UI. Andy led a team of designers and user researchers to come up with background research on the mobile industry and trends (at the time), Lotus and IBM [read] Keywords: connections
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OGS Rehearsals in Full Swing at Lotusphere 2011
Sat, Jan 29th 2011 5:22p Chris Reckling As noted previously (and through my tweets) we're in the middle of rehearsals for the Lotusphere Opening General Session. Each year I try to give some backstage insight into the show. We've been busy these last 3 days setting up servers and tweaking the demos to give you the best possible show on Monday morning. At this very moment (6 pm on Saturday night), I am backstage preparing for rehearsal on the main stage. This time will be a full run through. Hopefully all of the network gremlins have [read] Keywords: ldd
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IBM Project Vulcan at Lotusphere
Mon, Jan 24th 2011 6:02a Chris Reckling As you probably know, last year at Lotusphere 2010 IBM introduced a vision for the future of collaboration, called IBM Project Vulcan. I led the team that put that demo together, and it really was a team effort across the organization, to express in visuals (and code) what we see as a new way to work - what is now called "social business". We talked about 4 principles guiding us: Continuity, Convergence, Opportunities, and Innovation. I'm not going to recap all of that. Press release here. Vi [read] Keywords: collaboration
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Opening General Session - It’s That Time of Year
Sat, Jan 8th 2011 11:03a Chris Reckling Yes, it's time to start the blogging about the Lotusphere Opening General Session (OGS), 2 hours of strategy, technology, music!, and fun....oh, yeah, we'll do some demos, too. Once again, I have the privilege (the duty?) to be on the demo team - you remember us from last year in our trekkie outfits, with one addition to the team - Brian Cheng, who actually built a lot of the portal demos in year's past. We are just one part of the OGS, which includes entertainment, Alistair Rennie, special g [read] Keywords: collaboration
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Get that iPad Look in the Notes client
Tue, Jan 4th 2011 8:23a Chris Reckling I recently got an ipad at home and have been using the mail client to get my yahoo, gmail, and Notes mail there. It's a pretty simple app, of course, and got me to thinking: Why am I wasting all that space with a left navigator? I use it maybe once a year to go to "all documents" or Sent to look for something. I don't put anything in folders, either. So, I made the navigator smaller, did a "Preview on the side" and narrowed the view so it was "just right". The result. Now, I' [read] Keywords: ldd
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Get Social with Notes at NL LUG
Thu, Sep 16th 2010 12:13p Chris Reckling Last week I had the pleasure of providing a keynote address to the Netherlands Lotus User Group in Amsterdam. The venue was the Ajax ArenA football stadium and the opening was actually on the field! I spent days trying to boil down what I needed to say into the allotted time. It's much harder doing a strategy talk than a technical product presentation, for sure, because you are mostly dealing with concepts and you only get one chance to say it (and most people probably only retain 10% of what y [read] Keywords: admin
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Quickr 8.5 for Domino Beta on Greenhouse
Fri, Aug 27th 2010 4:13p Chris Reckling Lotus Greenhouse is a great resource! Just recently the Greenhouse team deployed an early release of Lotus Connections 3 and yesterday they updated the Quickr/Domino version to 8.5. I have not been following this release too closely(with lots of other stuff going on), so I can only give you my first impressions. One word: WOW! It looks like many of the primary tasks that you do in a team place have been streamlined. Things like uploading files, posting to a forum, adding a task, and so forth [read] Keywords: connections
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Future of Workplace Communication with Alistair Rennie
Fri, Aug 13th 2010 6:13p Chris Reckling Alistair Rennie participated in a panel discussion this week in Australia. This was a very interesting discussion that I highly recommend. It hits on many of the essential questions we grapple with today. "Email is dead, but can anything take its place?" And thus opens the discussion. There are quite a few good sound bites from the participants as well as insight. It's worth a listen and brings up some interesting points quite relevant to Project Vulcan and the future of collaboration w [read] Keywords: collaboration
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