Forbes published a discussion with IBM’s Jeff Schick on the steps organizations should take to capture knowledge and garner business intelligence. Forbes positions IBM as a thought leader in enterprise social software highlighting the opportunities organizations can achieve to gain efficiencies and increase productivity when they embrace enterprise-wide collaboration. Big Kudos to my Lotus Connections team for driving the future of business 2.0.

Have a read here: www.forbes.com/2010/08/23/enterprise-social-media-technology-cio-network-ibm.html