Chris-Linfoot.net

This spring, the 69-year-old physician [Dr. Herman I. Libshitz] and his wife, Alison, were trying to upgrade the Internet service in their summer place in Rehoboth Beach, Del. They had dial-up. They wanted DSL.

When it was time to enter their user name and create an e-mail address, Verizon wouldn't let them complete the job.

This is how the doctor remembers it:

"We called their help line, and got a wonderful young man in the Philippines who told us:

" 'We can't install it because your name has - in it.' "

I asked the doctor how I was going to print that. He said, "Just say it's a word contained in Libshitz."

Luckily, Mr Libshitz doesn't live in Scunthorpe.

Category: Coffee and Cats
Technorati: Libshitz Scunthorpe

1. Tim Tripcony03/08/2008 20:00:51
Homepage: http://www.timtripcony.com

At a previous employer, I was asked to add certain words to Domino's mail rules to prevent messages from being routed if they contained naughty words... more to avoid inappropriate content from being sent out by employees than to control incoming spam. Trouble was, we seemed to have a lot of people who typed too fast and didn't bother to spellcheck, so we kept blocking legitimate messages in which the sender had misspelled "account".

2. Chris Linfoot03/08/2008 20:27:05

... or abbreviated "cumulative"?

http://chris-linfoot.net/d6plinks/CWLT-6D6HCJ

3. Patrick M04/08/2008 15:09:10

Just your regular bad filtering rules at work. Classic ...errr clbuttic.

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